Prism 7 Resourcing
Position: Customer Service Advisor – German Speaking
Salary: £12.00 per hour
Location: Hockley, Essex
Hours: 09:00 – 17:00 Monday to Friday
Prism 7 Resourcing are seeking an experienced German Speaking Customer Service Advisor our client in Hockley.
Hours of work are Monday to Friday 09:00am to 17:00pm. This is a temporary ongoing vacancy
This is a fast paced environment, where you will be supporting clients based in Germany and the UK with orders, customer queries and arranging for any service or repairs as required for their products Therefore you will need to be fluent in written and verbal German and English
You will be responsible for
- Ensuring all telephone calls and emails are logged correctly and in line with company procedures
- Dealing with customers queries and resolving them in a timely and efficient way
- Maintaining knowledge of clients products and warranty procedures to advise if appropriate to their query
- Undertake any additional tasks if required by the Manage
- Current or recent customer service experience within the last 6 months
- Fluent in both written and verbal German and English
- Good communication skills
- Reliable, hardworking and have a can do attitude
Prism 7 Resourcing are an equal opportunity employer.
Please note that due to the high number of applications, only shortlisted candidates will be contacted.